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Shipping Information
Thank you for your purchase. Business hours are Monday thru Friday 9am to 5pm EST. Due to popular demand, orders are shipping in 7-10 business days.
Once your order has shipped you can track it on our website using your account. You can locate tracking information by viewing your recent orders status.
If you have any questions or experience any issues during shipping please contact customer service at 1800-508-6013 or email info@13fishing.com
Returns and Exchanges
We will not accept items that have been used or removed from their original packaging. We accept returns within 30 days of the original purchase and you are responsible for the return shipping. Please use the original packaging that your items were shipped in to return them.
1. To request a Return Authorization click the link and locate the Invoice you'd like to return. Select Return Products from this invoice. Identify the reason for the return and the qty. Please make sure to record your tracking number.
2. Once your return has been confirmed please print and include in the package. Address package to:
13 Fishing ATTN: Returns
1310 N. Hercules Ave Unit B
Clearwater, FL 33765
3. Please allow seven working days after package has been delivered for return/exchange to be finalized.